Help & FAQs

To place an order, simply browse our product range, select your desired items, and add them to your basket. Once you're ready to purchase, proceed to checkout, where you can review your order, enter delivery details, and choose a payment method. We've streamlined the checkout process to make it quick and user-friendly.

We accept a variety of payment options for your convenience, including PayPal, all major credit and debit cards, BACS transfers, and American Express. Our secure payment gateway ensures your transaction is safe and confidential.

Yes, once your order is dispatched, we will send you a tracking number via email. You can use this number on our website to check the status of your delivery, ensuring you stay updated every step of the way.

We currently ship to the whole of the UK including NI, we also delivery to Ireland and France. To enquire about shipping to a different destination, please contact us.

We offer a standard 2-3 day delivery service for free on orders over £100. For orders under £100, there's a nominal fee of £5.50. If you need your products sooner, we provide a 1-2 day expedited service at £7.95 per item. Bulk orders with more than 7 items qualify for free pallet delivery.

1. Our standard delivery service takes 2-3 days. If you opt for the expedited service, you can expect your order within 1-2 days. We strive to process and dispatch orders promptly to ensure you receive your products as quickly as possible.

1. We accept returns within 30 days of purchase. The items must be in their original condition and packaging. To initiate a return, contact our customer service team with your order details, and they will guide you through the process.

We are committed to ensuring you receive high-quality products. In the rare event that an item arrives damaged or is faulty, we will replace it at no extra cost. Please contact us immediately upon noticing any damage or defects.

Yes, for orders exceeding 100 units, we offer custom colour mixing according to RAL and BS colour standards. This service allows you to tailor the product to your specific requirements, ensuring a perfect match for your project.

We value our bulk order customers and offer competitive pricing. If you're planning a large-scale purchase, please contact our sales team to discuss potential discounts and tailor a package that suits your needs.

Our product range includes sealers for various surface types, including tarmac, concrete, and natural stone. Each product page on our website provides detailed information to help you choose the best sealer for your specific surface.

Our range includes both industrial-grade and domestic-use products. For heavy-duty, high-traffic areas, we recommend our industrial-grade floor paints like epoxy and polyurethane. For home projects, our acrylic and alkyd paints are excellent choices.

While we don't provide installation services directly, we now offer a referral service to connect you with certified installers. This service ensures that you not only purchase high-quality paints but also have them applied professionally.

We prioritise the safety and environmental impact of our products. Our range includes eco-friendly options, and we ensure that all our products meet rigorous safety standards, making them suitable for both trade and home use.

Our customer support team is available to assist with any inquiries or issues. You can contact us via email, phone, or our website's contact form. We're committed to providing prompt and helpful service.

We operate primarily online, which allows us to offer a wide range of products and competitive prices. While we don't have a physical store, our online platform is designed to provide a comprehensive and user-friendly shopping experience. We do offer collections from our store in Tuxford, Nottinghamshire.