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Help and Advice > Delivery and Collection Policy

Delivery and Collection Policy

PLEASE SEE THE PRODUCT PAGE FOR DELIVERY THE TIMEFRAME ON THAT PARTICULAR PRODUCT.

COURIER DELIVERY

We provide free delivery via a4-6 working day courier service on all paints, sealers and coatings going to mainland UK addresses (If the items are needed urgently, email us during opening times and we should be able to organise express delivery for a fee).

PALLET DELIVERY
We now provide PalletForce as a delivery option for orders of 3 items and above. For orders of 3-6 items, delivery via PalletForce costs a flat rate of £50, for orders of 7+ items delivery via PalletForce is free.
We recommend you DON'T schedule a painter or decorator until the paint has arrived, couriers rarely make mistakes but they can happen, we won't be held liable for any costs incurred for re-scheduling.


ACCESSORIES
We offer 2-4 day delivery for all accessories for £4.95 per item, if purchased with any paint, sealer or coating the delivery is 4-6 delivery is free.
A 24-hour courier is available for £7.95 per item.

DELIVERY CALCULATOR

To see the estimated delivery cost before checking out, add the items you wish to purchase to your basket, go to you basket page and scroll down to the "delivery calculator" section.


SCOTTISH HIGHLANDS AND ISLES 
Some addresses in the Scottish isles and highlands come with a surcharge, you can see from the diagram here if your postcode is included.

 

Additional Charges

Please note that additional delivery charges may apply if the goods are to be sent to any zone other than zone A and B (Refer to the diagram below).

To check whether charges apply to your address, add the item you wish to purchase to your cart and use the postage calculator on the left to find out the charges. 

 

Delivery Details

All orders are sent by courier and will require a signature. 

We recommend you don't schedule a painter or decorator until the paint has arrived, the courier sometimes makes mistakes.

Dispatched via XDP, alternative couriers are available on request. 

We send overseas on most items, Please contact us for more details.

Tracking number will be provided once the item has been dispatched. 

Bulk orders may be dispatched directly from the manufacturer.

 

 

Collection Details

Items can be collected from our depot at Tuxford, Nottinghamshire (just of the A1) due to prior arrangement. During checkout, select "pick-up" as the delivery method.

Once your order is ready and processed you will receive an email from us confirming the item is ready collection along with the address, please bring the order confirmation, either printed or the email confirmation your phone. 

Please do not come and collect before you receive this email to avoid being told the items aren't ready.

 

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All the positive reviews convinced me to go ahead. Very pleased I did as its transformed a horrible looking concrete area. Would highly recommend!

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Excellent & honest Supplier

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Excellent paint

Applied paint to tired tiles, good coverage, look like new