THE TRADE PAINT SPECIALISTS
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Contact us for product sales advice or help with an order.
Delivery and Collection Policy
PLEASE SEE THE PRODUCT PAGE FOR DELIVERY THE TIMEFRAME ON THAT PARTICULAR PRODUCT.
COURIER DELIVERY
We provide free delivery on orders over £100 via a 2-3 working day courier service on all paints, sealers and coatings going to mainland UK addresses (If the items are needed urgently, email us during opening times and we should be able to organise express delivery for a fee).
For orders under £100 we have a one off charge of £5.50.
We also provide a quicker delivery service (1-2 working days) for a small fee of £9.95 per item.
DELIVERY TIMES
Delivery times quoted are estimates, upwards of 97% of deliveries are completed within or before the estimated delivery window, however with every delivery company there is a small chance of a delay, which we will work to resolve swiftly if they arise, however we can not be liable for delays should they occur.
The delivery windows are estimates, not guarantees.
We recommend you DON'T schedule a painter or decorator until the paint has arrived, couriers rarely make mistakes but they can happen, we won't be held liable for any costs incurred for re-scheduling.
PALLET DELIVERY
We now provide PalletForce as a delivery option for orders of 3 items and above. For orders of 3-6 items, delivery via PalletForce costs a flat rate of £50, for orders of 7+ items delivery via PalletForce is free.
ACCESSORIES
We offer 2-3 day delivery for all accessories for £5.50 per item, if purchased with any paint, sealer or coating the delivery is free.
A 1-2 day courier is available for £9.95 per item.
DELIVERY CALCULATOR
To see the estimated delivery cost before checking out, add the items you wish to purchase to your basket, go to you basket page and scroll down to the "delivery calculator" section.
SCOTTISH HIGHLANDS AND ISLES
Some addresses in the Scottish isles and highlands come with a surcharge, you can see from the diagram here if your postcode is included.
Additional Charges
Please note that additional delivery charges may apply if the goods are to be sent to any zone other than zone A and B (Refer to the diagram below).
To check whether charges apply to your address, add the item you wish to purchase to your cart and use the postage calculator on the left to find out the charges.
Delivery Details
All orders are sent by courier and will require a signature.
We strongly advise you don't schedule a painter or decorator until the paint has arrived, the courier sometimes makes mistakes.
We send overseas on most items, Please contact us for more details.
Tracking number will be provided once the item has been dispatched.
Bulk orders may be dispatched directly from the manufacturer.
Collection Details
Items can be collected from our depot at Laneham, Nottinghamshire (just of the A1) due to prior arrangement. During checkout, select "pick-up" as the delivery method.
Once your order is ready and processed you will receive an email from us confirming the item is ready collection along with the address, please bring the order confirmation, either printed or the email confirmation your phone.
Please do not come and collect before you receive this email to avoid being told the items aren't ready.
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