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Delivery Policy Tab

At premiumpaints.co.uk, we are committed to providing our customers not only with high-quality products but also with the most economical delivery options. We carefully price our delivery services just below our actual cost to send the items, ensuring you receive fair and transparent pricing every time you shop with us. It’s our way of making sure that you get more value for every pound you spend without compromising on service quality.

 

COURIER DELIVERY

Standard Delivery - 2-3 working day courier service:
We offer our standard delivery from just £7.95 on all paints, sealers and coatings going to mainland UK addresses. It's £7.95 per 20 litre or for 2 x 5 litres, accessories delivery is calculated on weight, please use our delivery calculator on the cart page for accurate delivery rates. 
(If the items are needed urgently, email us during opening times and we should be able to organise express delivery for a fee).
Express Delivery - 1-2 working day courier service:
We offer our standard delivery from just £13.95 on all paints, sealers and coatings going to mainland UK addresses. It's £13.95 per 20 litre or for 2 x 5 litres, accessories delivery is calculated on weight, please use our delivery calculator on the cart page for accurate delivery rates.
We offer free pallet delivery on order of 7 x 20 litres (14 x 5 litres) or more.

DELIVERY TIMES
Delivery times quoted are estimates, upwards of 97% of deliveries are completed within or before the estimated delivery window, however with every delivery company there is a small chance of a delay, which we will work to resolve swiftly if they arise, however we can not be liable for delays should they occur.
The delivery windows are estimates, not guarantees.
We recommend you DON'T schedule a painter or decorator until the paint has arrived, couriers rarely make mistakes but they can happen, we won't be held liable for any costs incurred for re-scheduling.

 

PALLET DELIVERY
We now provide PalletForce as a delivery option. For orders of 1-6 items, delivery via PalletForce costs a flat rate of £60, for orders of 7+ items delivery via PalletForce is free.

 

DELIVERY CALCULATOR

To see the estimated delivery cost before checking out, add the items you wish to purchase to your basket, go to you basket page and scroll down to the "delivery calculator" section.

 

SCOTTISH HIGHLANDS AND ISLES
Some addresses in the Scottish isles and highlands come with a surcharge, you can see from the diagram if your postcode is included.

 

COLLECTION DETAILS

Items can be collected from our depot at Laneham, Nottinghamshire (just of the A1) due to prior arrangement. During checkout, select "pick-up" as the delivery method.

Once your order is ready and processed you will receive an email from us confirming the item is ready collection along with the address, please bring the order confirmation, either printed or the email confirmation your phone. 

Please do not come and collect before you receive this email to avoid being told the items aren't ready.

Click here to view or full delivery policy

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