Paintmaster - Heavy Duty Black Bitumen Paint - 5 Litre - Waterproofer

SCOTTISH HIGHLANDS AND ISLES
Some addresses in the Scottish isles and highlands come with a surcharge, you can see from the diagram here if your postcode is included.

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at accounts@premiumpaints.co.uk.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at accounts@premiumpaints.co.uk and send your item to: Premium Paints Unit 4 TRANKER LANE Worksop GB S80 3LG.

For sales and technical advice, call us on the number below or email us via our contact form.

Here are our opening times and our contact details should you need them:

Telephone:                         

01909 495707

Opening times:               

Monday - Friday       9am - 6pm

Email:                            sales@premiumpaints.co.uk 

If you are unable to call us or prefer to email us please enter your message in the form below and we'll get back to you ASAP.