Returns Policy Tab

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at accounts@premiumpaints.co.uk.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at accounts@premiumpaints.co.uk and send your item to: Premium Paints Unit 4 TRANKER LANE Worksop GB S80 3LG.

 

★ Reviews and Feedback

Reviews and Feedback

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1st Class

1st Class service and 1st Class product

Can't Fault

Can't Fault the paint and the service provided

Great stuff with a nice finish

Ordered this sealer a few days ago for my house roof, received the following day after the order was placed, very speedy service, can't fault.

Applied the sealer after giving the roof a good clean, sealer went on great, once dry the finish was really nice and enhanced the look of the tiles, time will tell regarding the durability.

Very Happy with the result, Looks amazing.

Very Happy with the result, Looks amazing.